10+ years of experience
Deep experience across GCP, AWS, Kubernetes/OpenShift, Terraform, cloud/platform security, observability, and production reliability in regulated financial-services environments.
Interactive CV
Platform engineering, cloud architecture, and AI automation backed by 10+ years of experience.
Summary, impact, skill matrix, career timeline, awards, and education, all in one place.
Professional summary
Staff Site Reliability Engineer with 10+ years of experience building and operating secure, reliable platform services across GCP, AWS, Kubernetes/OpenShift, and Terraform. Applies distributed systems, data engineering, observability, and AI-enabled automation to accelerate service delivery, strengthen security controls, and reduce operational overhead in financial-services environments.
Shortened fulfillment time by ~60%
An event-driven self-service console replaced Jira intake for pre-approved requests with zero-touch fulfillment. Policy-as-code guardrails, AI-driven support agents, and platform automation extend that self-service model.
President's Award + 2 EIP awards
Recognized at Discover Financial Services (2021) and Credit Karma (2023 & 2024) for platform reliability, security, and automation impact.
Staff Site Reliability Engineer (current role) · Intuit Credit Karma · Charlotte, NC
- Architected a distributed self-service platform console with Next.js, Django/Python, Celery, and GCP Pub/Sub, automating Terraform workspaces, Kubernetes resources, cloud infrastructure, and cloud projects. Replaced Jira intake for pre-approved requests with event-driven, zero-touch fulfillment, reducing average fulfillment time by approximately 60%.
- Designed an end-to-end VPC Service Controls (VPC-SC) remediation service that correlates GCP logs, provides guided troubleshooting through Slack, creates Jira requests with one click, and automatically generates remediation pull requests.
- Engineered a threat landscape platform that correlates trust-model data with external threat intelligence, applies AI to map threats to affected resources, and embeds a Google ADK chatbot for project- and resource-specific investigation.
- Developed scheduled Python ETL pipelines that normalize spreadsheet-based trust-model data and threat intelligence from MITRE ATT&CK, Anomali, and other sources into a SQL data store, keeping threat views current through daily refreshes.
- Established a policy-as-code framework for Kubernetes and GCP using OPA Gatekeeper (Rego) and Terraform Sentinel, standardizing platform guardrails and enabling time-bound, auditable exception management.
- Developed an IaC pull-request review agent that evaluates code against internal standards, infrastructure context, risk signals, and vulnerability data, shifting detection of misconfigurations earlier in the secure SDLC.
- Implemented New Relic and Splunk alerting for application, infrastructure, and security-control signals, including response latency, CPU/memory utilization, pod restarts, policy overrides, and guardrail failures.
- Designed a reusable AI agent framework using Google ADK and MCP to standardize platform and security support workflows and expand self-service troubleshooting across engineering teams.
Principal Infrastructure Engineer · Discover Financial Services · Remote / Memphis, TN
- Led design and operations for an AWS/OpenShift platform supporting internal web and mobile services, standardizing application onboarding and production support in a regulated financial-services environment.
- Automated repeatable OpenShift cluster provisioning across AWS and vSphere with Terraform, Ansible, and Jenkins, replacing manual infrastructure and day-2 configuration steps.
- Built Go-based OpenShift operators with the Operator SDK to automate service onboarding and on-demand cloud resource provisioning through Kubernetes-native APIs.
- Implemented Red Hat Advanced Cluster Management and GitOps governance across the OpenShift fleet, improving configuration consistency and centralized lifecycle management.
- Engineered readiness and liveness tests in Go with GoBDD and Terratest, validating cluster services before production handoff and reducing configuration-related risk.
Senior DevOps Engineer · Idea Evolver · Remote / Memphis, TN
- Stabilized Docker and GKE delivery environments by applying CI/CD standards and repeatable platform controls.
- Built Terraform and Helm automation for GCP infrastructure and GKE deployments, replacing ad hoc Console changes with version-controlled provisioning.
- Integrated Google Secret Manager into CI/CD workflows, centralizing credentials and reducing secret exposure across deployment tooling.
Lead Release Engineer · Hilton Worldwide · Memphis, TN
- Led migration from Bamboo to GitLab CI/CD across multiple application portfolios, consolidating delivery tooling and standardizing release workflows.
- Built GitLab pipelines and deployment automation for OpenShift microservices and static assets on Akamai NetStorage and Amazon S3, improving release repeatability.
- Provided production reliability and performance support using Dynatrace, Datadog, and Splunk to analyze KPIs, troubleshoot incidents, and improve service stability.
- Implemented Dynatrace synthetic monitoring for critical application journeys, enabling proactive detection before failures affected customers.
Awards & recognition
Employee Excellence Performance (EIP) Award, Credit Karma, 2023 and 2024
President's Award, Discover Financial Services, 2021
Education
Master of Information Technology Management, Campbellsville University, Kentucky (2019-2020)
Master of Electrical Engineering & Computer Networking minor, Wichita State University, KS (2014)
Bachelor of Electrical Engineering, Vellore Institute of Technology, India (2008-2012)