Reducing MTTR with AI Support Agents
How I think about agent workflows for troubleshooting: when to use static flows, when to use dynamic routing, and how to avoid black-box automation.
Read draft →V1 includes starter articles that can be expanded into full posts. Each post should read like staff-level judgment: the problem, tradeoffs, implementation, and lessons learned.
How I think about agent workflows for troubleshooting: when to use static flows, when to use dynamic routing, and how to avoid black-box automation.
Read draft →Why security guardrails need developer experience, observability, exception workflows, and clear ownership to actually work.
Read draft →A practical architecture note on why a personal portfolio does not need a VM, load balancer, or Kubernetes cluster on day one.
Read draft →